Hightlights of our services:
There are three pre-departure orientation initiatives funded by IRCC. They are offered in different locations and have distinct service delivery models, ranging from general information to integrated support system that includes needs assessments and referrals
At the Airport
You will receive a welcome package and a 5-10 minutes info session delivered by one of the CANN Officers. Then you will be directed to the Immigration Officer for an Immigration interview and PR card processing.
You will be required to provide a valid Canadian address to the Immigration Officer. Immigration, Refugees and Citizenship Canada (IRCC) will send your Permanent Resident card (PR card) to you by mail.
After the Immigration interview, you can proceed to collect your luggage. Ask a CANN officer or YVR Green Coat volunteer for the baggage carousel number of the flight you arrived on. Oversized luggage and other special items can be located on carousel 35
Life in Canada
|Before You Arrive
As of 2014, around the world there are 19.5 million refugees of concern to the United Nations High Commissioner for Refugees (UNHCR). Most of these refugees are in Asian and in Africa.
Images of CANN services provided to new immigrants, including government-assisted and privately-sponsored refugees, at Vancouver International Airport.
Please give us your feedback
Your opinion is very important to us. We appreciate your feedback and will use it to evaluate the service we provide.